Shipping times
We ship orders quickly and reliably.

• Germany: 2–3 working days

• International: 3–7 working days

The delivery time begins as soon as your payment has been received and the order has been confirmed.

After shipment, you will receive a tracking number so you can track your order at any time.

Shipping costs
Shipping costs will be displayed at checkout and depend on:

• Country of delivery

• Shipping method

• Size / Weight of your order
  

For international orders, additional fees, customs duties, or taxes may apply depending on the country. These are the responsibility of the buyer.

Packaging
All jewelry pieces are carefully packaged to ensure they arrive safely.
We offer gift wrapping upon request – ideal for special occasions.

Shipping service provider
We work with reliable shipping partners, which may vary depending on the destination.

We usually ship via:

• DHL

• German postal service

• International shipping partners abroad
  

Delivery address
Please ensure that your delivery address is complete and correct.
Additional costs may apply for returns due to incorrect information.

Undeliverable packages
If a package cannot be delivered (e.g., refused acceptance, incorrect address), customers will bear the cost of reshipping.

Shipping status & inquiries
If you have any questions about your delivery or if your package is delayed, please feel free to contact us:
Email: info@lumorani.com

We'll help you quickly.

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